1. Who we are
SplitCut ("SplitCut," "we," "us," or "our") is operated from the State of Florida, United States. This Privacy Policy explains how we collect, use, share, and protect personal data when you use the SplitCut game, website, and related services (the "Services").
If you have questions about this policy, contact us at splitcut.support@gmail.com.
2. Information we collect
We collect the following categories of data:
- Account data — your Epic Games account identifier and display name, provided through Epic Account Services when you sign in, and the in-game username you choose.
- Contact data — email address, if you subscribe to launch updates or contact support.
- Gameplay data — match history, statistics, rankings, and tournament results.
- Payment data — subscription and billing information processed by our third-party payment providers. We do not store full card numbers.
- Technical data — IP address, device and connection information, and diagnostic logs.
3. How we use your information
- To create and operate your account and matchmaking.
- To run tournaments, calculate results, and maintain rankings.
- To process subscription payments and prevent fraud or cheating.
- To provide customer support and respond to your requests.
- To send you service and (with consent) marketing communications.
- To comply with legal obligations and enforce our Terms.
4. Sharing your information
We share data with service providers acting on our behalf, including Epic Games (authentication, friends, and lobbies via Epic Online Services), payment processors, hosting and analytics providers. We may disclose data where required by law or to protect our rights and users. We do not sell your personal data.
5. Data retention
We keep personal data only as long as needed for the purposes described here, to comply with legal and financial-record obligations, and to resolve disputes. You may request deletion as described below.
6. Your rights
Depending on where you live, you may have rights to access, correct, delete, or port your data, to object to or restrict processing, and to withdraw consent. To exercise these rights, email splitcut.support@gmail.com.
7. Children
SplitCut is not directed to children under 13 (or the minimum age required in your country). We do not knowingly collect data from children. If you believe a child has provided us personal data, contact us and we will remove it.
8. Security
We use technical and organizational measures to protect your data. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Changes to this policy
We may update this policy from time to time. We will post the revised version here and update the "Last updated" date. Material changes will be communicated where required.